FREQUENTLY ASKED QUESTIONS Q: Why would you expect to find overpayments in a system that my external and/or internal auditors review annually? A: External and internal auditors work with a materiality level that is not intended for a line by line item analysis. Overpayments may not have a material impact on financial statements on an annual basis, but can add up to a significant amount over greater periods of time. Q: What involvement will my people have in this engagement? A: This review typically requires assistance from your AP, IT, and Procurement departments. This assistance primarily consists of data extraction, planning and update meetings and claim entry. Q: How are fees for this service determined, and when are the fees paid? A: Fees are based on a percentage of the value you receive from our services. Fees are not due until recoveries are secured. Q: Why should I engage the services of AP Insights now? A: While no statute of limitations exist on recovering vendor overpayments, pursuing claims over two years old can be difficult, and put strain on a vendor relationship. Delaying an Accounts Payable review not only delays the collection of overpayments, but may also result in money permanently lost.